“Running a business is half work you love and half work you hate. My job is to take away the part you hate.”
I keep seeing the same thing. Good businesses, run by people who know their work inside out, losing hours every week to typing, chasing and hunting for things. Most of them didn't have an AI problem. They had a visibility problem: nobody could see the whole job from start to finish.
So we always start with the work, not the tool. We map one job step by step, find where it drags, and only then ask whether AI can help. Sometimes the honest answer is “not yet”, and I'd rather tell you that than sell you something.